I can't add my domain / No puedo agregar mi dominio

Username ( epiz_26095366)

Hello good evening, my domain jorgesoporteit.com.ve I cannot add it because it says that it is already in use and I want it to be removed from any server in order to add it to my account. Thanks for your help.

Hola buenas noches, mi dominio jorgesoporteit.com.ve no lo puedo agregar por que dice que ya esta en uso y quiero que lo eliminen de cualquier servidor para poderlo agregar a mi cuenta. Gracias por su ayuda.

Hello there,

I just looked up your domain, and your nameservers are still pointing to 000webhost.

So where did you host your site before aside from 000webhost? And is this the first time you are adding this domain to InfinityFree?

I already changed the dns and I get the following message:

jorgesoporteit.com.ve is already assigned and in use.2

I can’t remember where else I configured them.

How can I fix this error?

Thank you

So could you tell me what web hosting did you use to host your site before? Aside from 000webhost.

It was http://elmejorhosting.online/ that is no longer online to be able to make the modification and my username was lmjr_22316696

Hmmm seems like that hosting you’ve used is also using the same platform as InfinityFree.

You will need to delete your domain first on your former host but it is no longer online.

Since you still remembered your username, do you still remember your password from your former host? If so then you might still be able to login to VistaPanel by going here https://cpanel.epizy.com and enter your VP credentials.

And delete your domain in the “Addons Domain” settings.


Solved the problem, I was able to enter the panel of my domain.

Thank you very much for your time and your help.

The best web hosting community.

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You’re welcome, glad I could be of help.

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