A friend says I must contact my web hosting provider to see if they can revert to a backup of the site and then when this is done we can then update all the plugins on the site.
Please can you revert my website to a backup of the site and let me know when this is done. We will then update the plugins.
As this is a free hosting, none of us have access to your website or backups. However, can you give a screenshot of the log to find the issue? Also, this guide might help your issue: