I Cannot Open softaculous apps installer

[aboutcpanel]

Website URL

https://cpanel.infinityfree.com/panel/indexpl.php?option=installer&ttt=-2762290228095844352%20target%20=%20’_blank’

Error Message

Other Information

i cannot gointo the softaculous app instaler

[wasik405]

You have reached your inode limit.

Inode limit on free hosting

Your control panel shows an inode counter that tracks how many files and folders you have on your hosting account. If you’re seeing high inode usage or approaching the limit, don’t panic. Most websites use many inodes, and this is completely normal. Should I be worried about my inode usage? For most websites, high inode usage is expected and not a problem: Normal usage: 40-60% of your inode limit is typical for websites with WordPress, plugins, themes, or multiple sites. Large software install…

[aboutcpanel]

what should i do now

[wasik405]

You can reduce your inode usage by deleting unnecessary files. You can find more information if you read the article I provided.

[aboutcpanel]

but i cannot acces the files, i cannot access the wordpress dashboard

[EdwardHamHam]

@aboutcpanel

i cannot access the wordpress dashboard

Why not? If it’s because you can’t access Softaculous, you can still open the WordPress dashboard manually if you know the admin username and password. Failing that, you can delete files manually over FTP or the file manager.

[aboutcpanel]

i entre the pasword and username but its show i put the wrong pasowrd orusername, but i put the correct one

[Meishin]

Most of the times, cases like yours can be attributed to actual wrong credentials despite the fact that one thinks they are correct.

The WordPress login page doesn’t have any relations to the client area nor the control panel. If you used the same password as dash.infinityfree.com or cpanel.infinityfree.com (or FTP) then it is the wrong password.

Your case looks like that you just let Softaculous generate their password so you don’t know what the password is and can only access WordPress through Softaculous.
In this case, you must login to FTP to delete unwanted files to be able to access Softaculous again.

The title of the article is a bit misleading, as the process is very similar for deleting files.

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

[aboutcpanel]

is there any way to chechk my inodes limit thought my c panel

[aboutcpanel]

guide me on where exactly I can see my current inode count and limit? Is it inside VistaPanel or somewhere else?

[Meishin]

You can find it in the “Statistics” in the Client Area, or in the sidebar of the Control Panel.

[aboutcpanel]

its show that i sue only 76 % so why i cant access the softcolous app installer

[Meishin]

Then just try accessing Softaculous again?

[aboutcpanel]

i try but its show the same error, iven delet my 2 wordpress website from the hosting but the proleam not solve

[aboutcpanel]

Website URL

https://cpanel.infinityfree.com/panel/indexpl.php?option=error

Error Message

Other Information

I’m currently using the InfinityFree hosting plan, and my account shows 78% inode usage (62,422 of 80,000). Despite being well below the inode limit, I’m unable to access the Softaculous App Installer from the control panel.
Here’s a quick summary of my account stats:
• Disk Space Used: 1144 MB of 5 GB
• Inodes Used: 78%
• Bandwidth Used: 745 MB (Unlimited plan)
• Daily Hits: 125 of 50,000
• MySQL Databases: 1 active
• FTP Accounts: 1 of 1
I’ve already:
• Cleared unused files and demo installs
• Verified that my inode usage is below the threshold
• Tried accessing Softaculous from different browsers and device

[Meishin]

Please note that this is a community forum, so the trick of posting the same question again to get faster response is neither going to work nor allowed (considered as spam).

Admin may have more insight into this, so please wait paitiently.

I do have a possible explanation though, the inode limit used to be 60000 (which you are currently over) and iFastNet may have forgotten to change this particular check to 80000 after raising the limit again.

[Admin]

I’m sorry for the delay.

@Meishin

I do have a possible explanation though, the inode limit used to be 60000 (which you are currently over) and iFastNet may have forgotten to change this particular check to 80000 after raising the limit again.

This is exactly what happened. The limit was updated but not updated consistently.

That has been fixed now, so accounts over the old 60k inode limit (but below the current 80k limit) should be able to access Softaculous again.