HTTP 500 Error

[ShazamBolt8]

My website was working flawlessly a few hours ago. I updated it on around 10 September, last checked it this morning. It was working very well. But now if I visit it, I get:

I am sorry for bothering, but is it because of this?

I am not on premium hosting. From 10 Sept to this date, I haven’t made any changes to the site, so I am fairly certain this isn’t a mistake on my side.
Thank you very much for your service.

[Greenreader9]

Enable error logs and reload

Http error 500

When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

[ShazamBolt8]

So I did as told and now I get this:

502 Bad Gateway - nginx

Any idea why?

[JxstErg1]

I can see the errors; probably the server needed to heat up on your side.

Seems like there is a problem with name resolution for the database servers, as there is no record for almost any of them on InfinityFree’s domain. It used to work before that because for name resolutions they used to use Byet’s DNS servers; can you try to use sql305.byetcluster.com as host instead and see if it works?

For any others having this issue: replace 305 with the database server number.

EDIT: If anyone else is having that issue, that is also explained in this outage topic:

MySQL Unable To Connect / PHPMyAdmin Unable To Connect

MySQL Unable To Connect / PHPMyAdmin Unable To Connect Due to DNS Issues within the ‘infinityfree.com’ domain, MySQL domains are having trouble connecting to the database. Additionally, an error is occurring in the client area code that is (probably) sending incorrect credentials to the PHPMyAdmin Application. Which components are affected by this issue Logging into PHPMyAdmin via the Client Area (dash.infinityfree.com) Connecting to MySQL via a infinityfree.com domain (sql_xxx.infinityfree.…

[ShazamBolt8]

Just checked again and there is definitely this error:

mysqli::__construct(): php_network_getaddresses: getaddrinfo for sql305.infinityfree.com failed: Name or service not known in **/home/vol11_1/epizy.com/epiz_32472215/bluewinds.rf.gd/htdocs/classes/DatabaseConnection.php** on line **16**

Considering the fact that code is unchanged since weeks and the errors randomly keep changing on their own, I would assume this is part of server upgrade. Will wait a day or two. Since there is absolutely nothing wrong on my side.

@JxstErg1

can you try to use sql305.byetcluster.com as host instead and see if it works?

I would love to try but FTP isn’t working either.

[ChrisPAR]

@ShazamBolt8

FTP isn’t working

Does the file manager work? It’s up for me…

Can you share the full debug logs?

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[ShazamBolt8]

I tried connecting via FileZilla and it said,

Unable to connect
And other error messages

To collect logs for you, I tried to reconnect and it worked this time, weird.
Anyways, I updated the code and it works when using sql305.byetcluster.com
So is it the official server name instead of sql305.infinityfree.com or is it a cheap temporary workaround?
Which one to consider now? And why it suddenly changed?

[JxstErg1]

@ShazamBolt8

So is it the official server name instead of sql305.infinityfree.com or is it a cheap temporary workaround?

For now it’s a workaround, waiting for Admin to apply the SQL server IPs on the infinityfree.com domain.