Username (e.g. epiz_XXX) or Website URL
(please specify the website or account you are asking about)
404 error page
(please share the FULL error message you see)
I signed up on sat morning and I still do not have access to my website. Is there someone who can check to see when I will have access to it?
(other information and details relevant to your question)
What do you mean as to “I don’t have access”? Are your files uploaded to your htdocs?
If it’s a new domain new account. Just wait
Likely due to this
If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see:
An advertisements page, with ?z being added to the URL.
An error saying “This site can’t be reached”.
This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now.
When will I be able to …
Indeed, htdocs folder. The server looks for a folder called
htdocs. If you rename the folder to
public_html, it’s no longer called
htdocs, and the server won’t recognize the folder as the one that contains the files of your account. And if it can’t find the folder of your site, you’ll get a 404 Not Found error.
Please rename the public_html folder to htdocs to make the server use it.
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