Htaccess in my directory for wowonder is not working

My website URL is:

What I’m seeing is: It does not recognize my .htaccess file and the wowonder installation does not detect it to complete the process.

I’m using this software: wowonder

Additional information:
At the moment of starting the web address I get a 500 error, however I need to install it from the / install path and from there I only need the .htaccess … do you need to restart the server or is this normal? the rules are defined. from the filezilla if I can see the file and also in file manager

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