Home directory and file manager not available

Hello, as far as i can understand from what i read in the forums this is a very
rare issue and it occasionally happens

This issue “home directory not available” is normally very rare, but when it happens, it means that the main directory of the user account is gone. That’s why the FTP servers and webservers cannot find any files to load which is why both the website and FTP don’t work anymore

However i know that my account was probably corrupted during the setup but i just want to check
if any admin could take a quick check and see if this problem is resolvable

Here is my username




i’ve created three accounts and the same thing still happens apparently looks like there is a problem with creating the files
this is my username now


An official announcement has just been posted recently:


This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.