(please specify the URL of the site on which you are experiencing the problem)
Airforcedatabase.com
(please share the FULL error message you see, if applicable)
Access denied
Think I deleted a file I need by accident when in my ftp server now can’t access website
(other information and details relevant to your question)
I’m sorry, but if you delete a file, the file is deleted. There is no Trash folder to recover the file after deletion, and we also do not make any backups of free hosting accounts you could recover the file from.
If you have a copy of the file yourself, or some way to obtain it, then please reupload it from there. If that’s not an option, then I’m sorry to say that file is lost.
It was the http access will I have to delete the account and recreate the account for the website
I’m sorry, but I don’t understand what you mean.
You can’t permanently corrupt an account by deleting a file. And moving to a new account won’t make any files that are missing from your website reappear.
There is no such thing as a “http access” file. The closest thing I can think of is the htdocs folder of your domain. But if that’s missing, you can just recreate it yourself. No need to get a completely new hosting account for that, with all the trouble and downtime it brings.
Why it reminds me of .htaccess…
Normally if you are using a CMS you can find the default file with Google.
it looks like your index file is missing index.php or index.htm etc
was your website originally using a cms like wordpress ? if so you can restore the original index and your site will return
So why can’t I access my website www.airforcedatabase.com when I go to it it says access denied
usually a webserver will display the directory contents when there is no index file but on infinityfree the directory listing feature is disabled by default so you will get a 403 access denied error
this message just means that directory listings are disabled you still have full access to your website
if you recreate your index file everything will be fine
Unfortunately a 403 like this means you are probably affected by the current outage:
This is because of the current outage which started on Feburary 6. Read the reply that Frank419 wrote for more info.
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