thefaceforum.com theface.42web.io (I want the website to just be thefaceforum.com ) ###I dont have an error message Other Information , i have just purchased the Super premium hosting ($4.99 monthly / $47.88 yearly) but my theface.42web.io has not carried over, nor does the control panel on the t…

You can ask the IFastNet to migrate the subdomain to your premium hosting account.

Adding this to what @anon42008019 said: [image] Getting started with your premium hosting account Account Management Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know. You ar…

Ok thanks for the speedy reply! Ok so i can ask them to transfer my whole site over and run it from there?

Thank you, i have submitted a ticket, i am waiting now

[image] JAESHER: so i can ask them to transfer my whole site over and run it from there? Yes,Exactly

I could of started over to be honest, but when i tried to re install oxwall, the site wouldnt load straight into it? instead it would show this [Screenshot 2023-08-26 at 18.16.37] Does anyone know why this is? Still waiting on the help desk for the migration.

[image] JAESHER: Does anyone know why this is? You installed it in the /oxwall subfolder. If you want your Oxwall website to load up when you go on / on your website, you should install it leaving the “Directory” field empty.

Good shout ! thank you, i have managed to get oxwall on there properly now! Ive tried to install adverts on my site but cant seem to install the plugin to allow me to add code for an advert. i keep getting an FTP LOGIN ERROR!

I’ve found an Oxwall’s developer forum topic about your same issue: FTP LOGIN ERROR! FAILED AUTHENTICATION, PLEASE CHECK PROVIDED USERN... I recently installed oxwall through softaculous installer. When we try to upload a new plugin or when we try to update a new plugin, FTP ATTRIPUTES…

Ok makes sense, funny enough i wasnt given one that im aware of. I just log into cpanel through ifastnet’s browser

Hello

Hosting Support

anon90933456 August 26, 2023, 5:01pm 3

Adding this to what @anon42008019 said: