I am having trouble with uploading private key and ssl certification in my cpanel. When even i paste private key and click upload. After upload I can’t see any private key.

Its Lets Encrypt SSL Certificate from infinityfree ssl certificated.

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When I go to my cpanel and open ssl and then click on configure. I have 3 Sections for Private Key, CSR and Certificate. I paste the private key in empty box of private key section and then click on upload. After page refresh the private key box remains empty.

Here comes another trouble, now I am not able to login to my cpanel. I see this when go to my cpanel. [Screenshot (1)]

Yes, that is a know issue, they may be doing maintance.

OK then how much time will it take?

It looks like it is already back up again

Now I can Login to cpanel. But [image] anon39785306: When I go to my cpanel and open ssl and then click on configure. I have 3 Sections for Private Key, CSR and Certificate. I paste the private key in empty box of private key section and then click on upload. After page refresh the private key…

Having trouble with SSL

Hosting Support

Greenreader9 January 7, 2022, 6:40pm 2

Welcome to the forum!

Can you please fill out the topic template next time?

I am going to need the SSL provider you are using to get this certificate.

Also, can you follow this guide and let me know what step you are stuck on?

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