Googlebot blocked by Server Error (5xx) - Site accessible via browser

Hosting Support
1

​Hello Support Team,

​I am experiencing an issue where Google Search Console is reporting a “Failed: Server error (5xx)” whenever Googlebot attempts to crawl my site.

​While the website loads perfectly fine for me in a regular browser, Googlebot is unable to access it. This is preventing my new pages from being indexed. I have already verified this with the URL Inspection tool for several pages, including:

​[main URL: https://animeinpost.free.nf/\]

​[URL: https://animeinpost.free.nf/index.html\]

​Since the site is live but Google is receiving a 5xx response, could you please check the server logs to see if there is a firewall rule, a permissions issue, or a server-side block preventing Googlebot from reaching the server?

​Thank you for your help

2

Apologies, there was a typo in my previous post that added an extra character to the URL, making the link broken. Here is the correct link for investigation:

[https://animeinpost.free.nf/\\]

​[https://animeinpost.free.nf/index.html/\\]

I don’t know why but No Matter how much i try i can’t remove \ at end of the url

​Please use this version to check the server logs. Thank you!"

3
  1. Don’t mark “Solution” if you still need help with your issue.
  2. This is not “Support Team”. This is a Community Forum. We don’t have any more access to the servers than you do.
  3. There’re no server logs.
  4. I mean you could just delete the last few extra characters “\”. I don’t know what is wrong exactly.

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I think the backslashes are caused by invalid Markdown syntax. Block quotes are used to create links in Markdown, but you’re putting other text in it too. I think that’s confusing the text processing. You should be able to post your URL if you either leave out the block quotes or use the correct Markdown syntax for links.

As for the issue itself, a 5xx error usually means the website is not working correctly or it’s down. If Google was deliberately blocked, you’d see a 403 error, not a 5xx error.

I had a quick look at your site to see if I could find any code that was causing it. No obvious explanations jumped out at me, but I noticed that you do have both a WordPress installation and static HTML content. If you switched from WordPress to static HTML, I would recommend to delete the WordPress installation from your website to avoid any conflicts.