Welcome to the InfinityFree community forum! Good to have you here.
Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.
The most likely explanation is that Search Console’s live test can’t get past our browser security check, and that the test doesn’t reflect what the real Google crawler sees. I found this in the article below:
All free hosting accounts have a security system that only lets through visitors that can run JavaScript and accept cookies. The article lists “Search engine testing tools, like Google Search Console’s live test” as something that doesn’t work, and adds “the Google crawler itself is exempt”. It also says the check can’t be turned off or excluded for one user agent or IP address. So there’s nothing to whitelist, and the Blocked IPs section isn’t involved.
I’m not certain this is what you’re seeing, because the article describes the blocked response as usually a 403 or a short HTML page, not a 5xx. What would settle it is whether the 5xx only shows up in the Live Test, or also in the normal indexed report. Do the “Page indexing” report, or the crawl info on the non-live version of the URL Inspection result, show a server error from a real Googlebot crawl? If they do, please say so and give the date of the last crawl.