My Path is /home/vol14_5/infinityfree.com/if0_37045403
my Index is named Index.htm
(please specify the URL of the site on which you are experiencing the problem)
Error Message
(please share the FULL error message you see, if applicable)
No error message just does not show my index page. I am not sure of the path. I did Web Sites for the city and I need to convert to a private site. I just can not get it to display. I am using Malwarebytes and sometimes get a message This Web Site is not safe go back.
Other Information
(other information and details relevant to your question)
Hi and welcome to the forum! Linux servers are case-sensitive, so either rename the file to be all lowercase or create a .htaccess file on your htdocs folder with this content:
DirectoryIndex Index.htm
As for the 403/404 page problem which is blacklisted on Malwarebytes you might need to get in touch with them or whitelist the 403/404 page address.
Thanks for the help but no joy yet. 10 years ago I was an experienced Web guy but now it seems I know nothing. In the past I used Notepad and direct ftp access but so far with this I have got nothing to work. I cant get the index.htm to display at all and Malwarebytes is not displaying an error. I am using Firefox as a browser and Windows 11.
Are you trying to upload your files directly into this folder? If so, then you are doing it wrong, because website files should go into a subfolder called htdocs. No files should be uploaded into the home directory directly.
For everyone trying to help: I think the “search result” he’s talking about is the BODIS parking page, the one with the main domain of the subdomain or the domain he’s using on it and some ads popping on it.
Please note that it might take up to 72 hours for your website to show on your side due to DNS caching:
You can also try the workarounds on the article I posted to try and see if your website works this way as well. If it still won’t work on your side, even after the workarounds, can you please give your website URL (and not the hosting account’s home directory) so we can check?
The one you sent to us doesn’t seem to be a website URL, so you’ll have to check which domains you have on your hosting account and send the domain you’re having problems with here, as Discourse (the forum software we’re using) will convert most popular TLDs to links even without http(s):// added to it.
I am not sure that I have added a domain I do own dkrumnow.com or it could be Krumnow Web site. com. I would be glad to go premium if I could just get it working.
Those two domains show something different: the first one points to Wix, while the second one doesn’t even exist. Are you sure you checked the domains you have on your hosting account on your Client Area here and didn’t go with memory?
OK, it’s that; so for me it works fine and the problem you’re having is probably DNS cache. You now have to wait at least up to 72 hours or follow the workarounds that are available in the article that explains DNS caching I sent to you. Afterwards you might need to clear your browser cache by pressing a few times Ctrl+F5 while visiting your website or by following this if it doesn’t work:
The full path of the document root for your website should be /home/vol14_5/infinityfree.com/if0_37045403/htdocs or /home/vol14_5/infinityfree.com/if0_37045403/dkrumnow.rf.gd/htdocs (the latter only if you added your domain on your hosting account at a later date). If you’re uploading files via an FTP client, it should only be either htdocs or dkrumnow.rf.gd/htdocs (the latter only if you added your domain on your hosting account at a later date).
What are you needing the full path of the document root for?
Oh. You’ll have to delete the SitePro website you created from the builders page, then remove any SitePro file as well like index.php and .htaccess on your htdocs folder and finally clear your cache again.