Website URL
(https://zoomtest.kesug.com/chat/chat.html )
Error Message
(
403 Forbidden
Server or website configuration is blocking you from viewing this page
If you just came across this page, please carry on. If you are the website owner, please check the resources below.
Check the Knowledge Base article
Find more information about what this error means and how you might fix it.
Ask on the Forum
Maybe someone on our Community Forum can help you figure out this issue.
Proudly powered by
InfinityFree)
Other Information
(The error appears in this page only )
page filenames on infinityfree hosting cannot contain the word âchatâ
also chat scripts are blocked as they cause excessive server load
5 Likes
Hi and welcome to the forum!
The URL contains a blocked file or folder name
The âchatâ keyword
Live chat scripts are not allowed on InfinityFree hosting. Chat scripts work by constantly refreshing the page in the background. These background refreshes generates excessive server load, which is why we cannot host them. You are free to use live chat on your website though, but you will have to use an externally hosted chat system to handle the messages.
To enforce this, the chat
keyword is blocked on our servers. If you try to access any URL with chat
in it, youâll get a 403 Forbidden page. For example, http://example.com/chat.php , http://example.com/livechat/index.php will all result in a 403 error.
To fix this, you can rename the file or folder to anything else (like talk
, message
, conversation
or whatever else you want).
Please do note that live chat scripts are banned completely, and being able to work around this block doesnât mean itâs OK to host a live chat script with us.
7 Likes
system
Closed
May 20, 2025, 10:16am
4
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.