I have seen this problem brought up many times in the forum. But no real solution has been given.
ftpupload.net is not working the connection times out. I should note that it did work great for the first few hours after I created my account. Using filezilla and command line FTP were both working but no longer.
Also, the filemanager online app does not allow uploads most of the time and returns quota errors.
I know that this stuff is free but I’m just wondering…
Cheers,
Wade
That’s because most of the time, it’s not a problem with the FTP server, but a client side connection issue. And we have no ability to fix networking issues on the client side.
FTP is a finicky protocol. Most of the time it works, but in some special network cases it doesn’t. Usually, this is caused by network administrators trying to “fix” or “optimize” the FTP connection, which generally ends up breaking it.
The only way we could “fix” this is to provide a suitable alternative to FTP entirely. But we don’t.
Could you please share the logs from FileZilla so we can have a better idea of why it doesn’t work?
Thank you for the quick reply…
Here is the FileZilla log…
| Status: | Disconnected from server |
|---|---|
| Status: | Resolving address of ftpupload.net |
| Status: | Connecting to 185.27.134.11:21… |
| Error: | Connection timed out after 20 seconds of inactivity |
| Error: | Could not connect to server |
| Status: | Waiting to retry… |
| Status: | Resolving address of ftpupload.net |
| Status: | Connecting to 185.27.134.11:21… |
| Error: | Connection timed out after 20 seconds of inactivity |
| Error: | Could not connect to server |
Thanks again,
Wade
Is the log you shared produced with info logging enabled? Enabling more detailed logging is required to get the information needed to say something useful about the connection issue.
If this is really all you get, it means that you’re simply unable to connect to the FTP server at all. You’re connecting to the right IP address and port, but just can’t establish a connection.
Most of the time, this is caused by a firewall, network restriction or overzealous virus scanner blocking access to FTP in general, or at least to our FTP server.
Could you please try to connect over a VPN instead? That usually helps to bypass network restrictions.
And do you know if you are able to connect to other FTP servers successfully (like from other hosting providers)?
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