Ftpupload.net not work

ftp details menu say
ftp hostname ftpupload.net
but I cannot connect my site in filezilla with this info

ftp host name is ftp.freecluster.eu

https://cpanel.infinityfree.com/panel/indexpl.php
right bottom
More account setting click
Then I see
FTP host name ftp.freecluster.eu

Both should work. Have you verified you’re using the correct details?
The following article mentions some common problems you may encounter, and what steps you can try to resolve them:

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