FTP connection error Error: Builder could not connect to hosting server. Please check hosting firewall. It must allow FTP connections from builder server.
Other Information
It was working perfectly before. The issue started after I clicked “Preview” on Site.pro, then closed it before it finished loading. Since then, I get this FTP connection error every time I try to publish.
This happens occasionally. We’re not quite sure why it happens (it definitely shouldn’t be a firewalling issue), but it is clear that it’s a temporary issue. So if you see this error, please just try again later.
The error OP is experiencing is from the site.pro builder, not a regular FTP connection. It is not possible for them to use another FTP client, and the error is server/access related, so that wouldn’t help anyways.