FTP - Unable to upload through EasyFTP

Website URL

https://albastrobot.page.gd

Other Information

I’m not sure if this is the right tag, or if I should be asking this to EasyFTP support, or what. I haven’t used FTP before.

I am attempting to make an automatic upload feature for a Discord bot, in which it takes the transcript of a channel and sends it to a website via FTP. It does everything correctly, but does not send the file to the correct directory (it sends it to the root, which I have been told not to upload files in).

The process should be as follows:

Create channel transcript (works)

Send transcript file to EasyFTP (works)

Upload file to /htdocs/logs (does not work)

Send file URL (works in theory)

Not sure if this is a DNS issue and I should wait another day (site was set up yesterday), an issue with EasyFTP, or an issue with InfinityFree.

Sounds like an issue with easyftp to me. Might be worth raising with their support

6 Likes

I’m sorry, but what you’re doing is not an acceptable use case for our hosting. We provide an FTP server, but for website administration only.

It sounds like you’re trying to use it for automated uploading, and possibly only using our hosting as a storage service for the transcriptions.


That said, if the integration uploads the file, but only in the wrong directory, then that sounds like a configuration issue at EasyFTP to me. Our FTP server just does FTP, and files are uploaded to the location where you’re uploading them to. If files are ending up in the root folder of your account, that sounds to me like you still need to tell EasyFTP where to upload the files.

7 Likes

Aw, rats. I’ll look for somewhere else to point it to. I had told them where to upload them, so I wanted to cover all my bases.

Thanks anyway & have a nice day!

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