Website URL
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Error Message
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Other Information
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That troubleshooting information doesn’t really say anything. It says “pinghost” failed. But our servers all block ping, so that could be meaningless. As for why it can’t connect, I cannot say.
Do you perhaps have a desktop or laptop to test? Desktop FTP clients tend to be a bit more mature than mobile ones, and generally give better diagnostic information.
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I have also tried it with FileZilla on a MacBook. Timeout error. Takes long. But no connection. I have deleted the settings, and then again installed a clean FileZilla. Same result, no nonnection due to time out. What can I do? It has worked fine. But since the last few weeks, this problem.
Knowing that the issue happens both on the MacBook and the iPad is good to know, but doesn’t really tell us exactly how it breaks.
Would you mind sharing the debug logs from FileZilla? Those can be obtained like so:
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