my ftp user name not login epiz_20587015
Have you checked the FAQ article already? https://infinityfree.net/support/i-cannot-connect-to-ftp
If the instructions don’t work there, please fill in the issue template so we can actually start narrowing down the causes. There are thousands of reasons why you could possibly have trouble logging in to FTP. Can you please fill in the issue template so we actually know where to start looking? https://forum.infinityfree.com/discussion/1866/support-request-template-use-this-when-asking-for-support