FTP Issue

[AMrirt]

filezilla does not work

Status:	Resolving address of ftpupload.net
Status:	Connecting to Ip:Port…
Status:	Connection established, waiting for welcome message…
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 398 of 6900 allowed.
Response:	220-Local time is now 05:14. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220 You will be disconnected after 60 seconds of inactivity.
Command:	AUTH TLS
Response:	502-Auth command is not supported.
Response:	502-Please contact your network administrator to enable FTPS service.
Response:	502
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server
Status:	Waiting to retry…
Status:	Resolving address of ftpupload.net
Status:	Connecting to 185.27.134.11:21…
Status:	Connection established, waiting for welcome message…
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 388 of 6900 allowed.
Response:	220-Local time is now 05:15. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220 You will be disconnected after 60 seconds of inactivity.
Command:	AUTH TLS
Response:	502-Auth command is not supported.
Response:	502-Please contact your network administrator to enable FTPS service.
Response:	502

[KangJL]

Please read

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

@AMrirt

to enable FTPS service.

Free hosting does not use FTPS

Easy to confuse SFTP with FTPS. My bad

[Meishin]

@KangJL

Free hosting does not use FTPS

Free hosting doesn’t use SFTP. But SFTP is not FTPS.

Our server indeed uses FTPS, and as a matter of fact, you should always use FTPS.

The OP’s problem was more likely due to his router / ISP.

[Admin]

Like it says in the message:

@AMrirt

Please contact your network administrator to enable FTPS service.

We’re not your network administrator. Your network administrator has a firewall that hijacks your FTP connection and breaks basic security features. They should fix this.

And if they don’t want to fix this, it means your network administrator does not support secure FTP. You could choose to disable secure FTP in FileZilla, but then your account credentials and all your files are visible to anything in the network. Notably your network administrator (who we know is interfering with your FTP connection).

If your network administrator doesn’t want to fix this, I would suggest to look for a way around it. Like by using a VPN.