Username epiz_28708405 and Website https://usemarce.online I`m trying to update my plugins however my WP is asking to confirm my FTP but everytime tried appeared error message. Could u guys help me with this issue? Error Message: Could not find WordPress content directory (wp-content) [issueFTP] …

Could this maybe be the cause? [image] Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down System Issues IMPORTANT: Please read the Outage Communication Rules before posting! Since about 24 hours ago, the websites on the Hosting Volume vol1_2 are do…

[image] anon45301267: everytime tried appeared error message What’s the error message? I don’t see anything styled as such in the screenshot, and I can’t read whatever language is in the screenshot (Spanish?) so I don’t know what it says. [image] anon45301267: Could u guys help me with t…

Hi, The language is (Portuguese Brazilian) rss. Probably the problem is because my FTP changes sinse I went premium, but I didn`t know that I should contact them isnstead. I apologise my mistake and apreciat for the help anyway.

Yes! If you have premium, contact them. You pay money to be able to ask questions to a paid support team, so use that amazing part or your membership! Thanks

FTP Issue

Hosting Support

Greenreader9 June 22, 2021, 11:56pm 2

Could this maybe be the cause?