FTP is not working?

I can’t connect to FTP using filezilla, when I try to connect to the FTP servers, it just gives me this message:

|220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------|
|220-You are user number 245 of 6900 allowed.|
|220-Local time is now 17:02. Server port: 21.|
|220-This is a private system - No anonymous login|
|220 You will be disconnected after 60 seconds of inactivity.|

And then it disconnects me from the server.

Hello @ilikecookies32,
Try this from the Admin:

It seems like you can connect to the FTP server, but switching to a secure connection fails. This is usually the result of a network configuration error.
Here are some things you can try:

  • Connect over a VPN to bypass the network issue.
  • Contact your network administrator or ISP about this. Or, if you are the network administrator, check your router settings whether the FTP ALG is turned on or off and toggle it.
  • Disable encryption on the FTP connection. But that should be a last resort, sending all FTP data, including your account password, over an unsecured connection is a really bad idea.

Thank you! I used a VPN which actually got the FTP to work!


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