I am having FTP issues. I try to post on main help page and my forum gets deleted. I try to post on pinned forum, and my post gets deleted. My component is vol 10 not 17 or 18. Where can I post then? I HAVE FTP ISSUE Previous message: Hello, I am having FTP issues. I do not have good backup o…

Hello. I have checked what I could from the list. Still not working.

I have determined the file manager on the website is functioning. However, no access from WinSCP or FileZilla. Thanks!

[image] anon18217228: no access from WinSCP or FileZilla. Issue is definitely on your end. Read carefully the link I posted

I have reread the post carefully. And nothing is working. How should I proceed? Thanks you!

This does look like it is on your end, as I can connect to FTP just fine. It is quite possible that something is blocking access to port 21 (which is needed for FTP to work), which would explain why the online filemanager works, but no local program does. This something can be your antivirus (if yo…

Thank you. Is this something that modifies often? Everything worked until the website issues all were having. Before I could use WinSCP easily. I will contact ISP to hear what they say.

[image] anon18217228: My component is vol 10 not 17 or 18. Where can I post then? I HAVE FTP ISSUE The same place you can ask any questions that you can clearly see is not related to an existing outage: as a new topic in the Hosting Support category. If you have an FTP issue on a different h…

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FTP Error

Hosting Support

KangJL December 9, 2022, 2:01pm 2

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Help, I cannot connect to FTP File Management and FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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