FTP connection refused (ECONNREFUSED) via FileZilla

Hosting Support
1

Error Message

Hello,

I’m unable to connect to my hosting account via FTP using FileZilla. I get “Connection refused” (ECONNREFUSED) on port 21 with ftpupload.net, and this has been happening for several days now, so I can’t update my website’s files.

My account username is if0_37486216, and my account’s IP address is 185.27.134.232.

Error message:

Status: Resolving address of ftpupload.net
Status: Connecting to 109.0.66.29:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server"
Error: Failed to establish connection to server

Could someone please check if there’s an issue with this IP or my account specifically? Thank you for your help.

2

That is not ftpupload.net’s IP fortunately, so your ISP overrode the DNS record to block it. Try replacing it with ftp.epizy.com.

3

This should help too

but if either of the suggested options EvelynOctavia put in don’t work for you, you can also try the IP directly which is 185.27.134.11

4

Thank you both so much for the help! I first tried switching the host to ftp.epizy.com, which got me past the initial connection refused error, but I then ran into a certificate mismatch on the data connection when listing directories. Using the direct IP address 185.27.134.11 instead solved it right away, everything works now.

I’ll also take a look at the suggested forum topic in case I run into similar issues again in the future. Really appreciate the quick and helpful replies, this saved me a lot of time. :folded_hands: