My first time trying to upload my files - using FileZilla - all connects OK until dialog says PASS… then I get an Error 530 Unable to Connect - I am copy/pasting my password from my account area, I’ve also tried manually entering it but same result - any suggestions

[image] oldbiggles: USER Ifo_35036777 This is most likely the issue. The prefix is not Ifo, it is if0 (with a small i and the number 0). Please enter your credentials exactly as shown on the client area.