Ftp client not working

[Walson]

So how do I do connect to my files using ftp because i cant always failed

Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 416 of 6900 allowed.
Response:	220-Local time is now 11:05. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220 You will be disconnected after 60 seconds of inactivity.
Command:	AUTH TLS
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server

[Greenreader9]

It seams this is some sort of issue with PureFTP and TLS. It seams that using FileZilla (The recommended FTP software) works.

Try using FileZilla: Download FileZilla Client for Windows (64bit x86)

[daniel_eremin]

Try using a different FTP client. I would use either FileZilla or WinSCP.

[Admin]

PureFTPd is the FTP server we use. It doesn’t say anything about the client being used.

It seems like you can connect to the FTP server, but switching to a secure connection fails. This is usually the result of a network configuration error.

Here are some things you can try:

• Connect over a VPN to bypass the network issue.
• Contact your network administrator or ISP about this. Or, if you are the network administrator, check your router settings whether the FTP ALG is turned on or off and toggle it.
• Disable encryption on the FTP connection. But that should be a last resort, sending all FTP data, including your account password, over an unsecured connection is a really bad idea.