Hello, I am newly registered here. I have this domain — engclass01.great-site.net , I was trying to set up the SSL on the same day when I signed up here. It didn’t seem too hard, but got stuck on the requesting stage. Did I do anything wrong, or should I wait more? Except for this SSL thing, I did no…

Strange, there should be one SSL cert available. [image] Can you try to apply for another SSL cert

Please do this [image] How to install an SSL certificate HTTPS and SSL In order to get a padlock in the address bar in your website, you need to install an SSL certificate on your website. This article describes how to do that. If you would rather watch a vid…

Hello, thank you for your reply. As far as I understand, I did the option 1 which does not have any other steps. This is a free certificate. Which step exactly do you mean? I have applied for a free certificate, and it is still pending for more than 2 days

this is another image of what I see on my end [image]

Interesting :thinking:. I tried creating another order, Infinityfree website just sends me to the page with the pending certificate and nothing else happens. All other pages show that I have no certificates. [image]

I requested a new certificate by choosing one provider from the dropdown. It will take some time for the DNS changes. Now I will do all the stages again. I hope this issue is solved( – small update Request certificate button appeared right now, we’ll see how it goes. This process took longer with …

Thanks for your help. The new certificate from a different provider has just been installed. No issues anymore.

I checked the issue. It seems like your order got stuck for some unknown reason. While we normally have checks in place to detect and retry such orders, that functionality wasn’t working. It’s being fixed now, your order has been retried, and your Google Trust certificate is now available.

I also have my request pending for a week now. [image] It used to be just one request pending, but now there are 2. Is there anything else that I should do except to wait?

Free SSL is pending for a few days

Hosting Support

KangJL March 13, 2024, 12:42pm 2

Please do this