Free host some time cannot access host

May i ask is there any restriction for free host, it seem like the host cannot be access occasionally. Meanwhile, the FTP and file manager also cannot access:
image

Username (e.g. epiz_XXX) or Website URL

tnvod.ga

(please specify the website or account you are asking about)

Error Message

(please share the FULL error message you see)

Other Information

(other information and details relevant to your question)

Try using FileZilla, it works better.
Thanks

it is not related to tool. just time. some time fast and some time slow and some time down.
seem like down usually at night UTC

There is no restriction that disables FTP and file manager access at some time of day. It could be a system issue, but it’s hard to say.

The thing is that of all the places where you can get error messages, the file manager is probably the worst given that it has the most unspecific error messages.

Do you get any error messages on your website when the site is inaccessible? And could you try getting some FTP logs from FileZilla too at those times?

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the error is cloudflare cannot connect host : 523: origin is unreachable

i will make some test recently at night and try to get some log ~

happen again, the filezilla log for FTP

and host error

Command:	PASS **************
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server
Status:      	Disconnected from server
Status:      	Resolving address of ftp.epizy.com
Status:      	Connecting to 185.27.134.11:21...
Status:      	Connection established, waiting for welcome message...
Status:      	Initializing TLS...
Status:      	Verifying certificate...
Status:      	TLS connection established.
Command:	USER epiz_29248556
Response: 	331 User epiz_29248556 OK. Password required
Command:	PASS **************
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server
Status:      	Waiting to retry...
Status:      	Resolving address of ftp.epizy.com
Status:      	Connecting to 185.27.134.11:21...
Status:      	Connection established, waiting for welcome message...
Response: 	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 	220-You are user number 456 of 6900 allowed.
Response: 	220-Local time is now 08:18. Server port: 21.
Response: 	220-This is a private system - No anonymous login
Response: 	220 You will be disconnected after 60 seconds of inactivity.
Command:	AUTH TLS
Response: 	234 AUTH TLS OK.
Status:      	Initializing TLS...
Status:      	Verifying certificate...
Status:      	TLS connection established.
Command:	USER epiz_29248556
Response: 	331 User epiz_29248556 OK. Password required
Command:	PASS **************
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server

I am facing the same issue.

Was working fine earlier than suddenly the site wasn’t accessible. It was a Connection Timeout.
So I tried to open the file manager and it says:
Error! Could not read line from socket

Then I tried to access the FTP via filezilla and it says:
Error:Connection timed out after 20 seconds of inactivity
Error:Could not connect to server

I think there’s some issue with infinity free server unless it is due to some restrictions

Please have a look.

Thank you.

1 Like

hi. im a new user. iam also unable to open the File Manager (Could not read line from socket). hope this problem will sort out

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@Admin Please fix it ASAP.

I hope you have already confirmed that the issue exists.

My also same problem too long to respond and file manager could not read line from socket
since i am using Infinity free from 1 year i didnt get any problem like this. This is my first problem please fix this

t

If you are reporting this error, can you please also provide a domain and/or username so the Admin can check?

Correct me if I’m wrong, but it sounds like both the online file manager and other FTP clients.

In my case, the domain is ronb.xyz and username
epiz_28904050

My other site which are also hosted here are working fine. The issue is only in this one.

Yes, the issue is in file manager and ftp but also in the site itself, its not loading. As I mentioned above, it gives connection error. The control panel is accessible.

1 Like

i cant acesss Filemanager too. show for me error message:

could not read line form socket

epiz_26144941
http://awesomemods.ml/

1 Like

hey guys, just some update i can access File Manager now. cheers!

1 Like

there is most definitely an issue with InfinityFree hosting service, very unreliable; but people in this forum will not understand this fact - they are happy to defend IF platform, and fail to raise a dispute with the service. This issue has affected most users/ domains on the platform fail to display, this is a common occurrence and I suggest moving to another provider.

But a very low percentage of people are affected each time. The issues are fixed quickly, and normal resumes. Note that most free hosts use the same platform and experience the same issues.

Can anyone else confirms if the issue has been fixed?

2 Likes

Yeah. The issue has been fixed and I can now access the file manager and the site is up.

I do appreciate infinityfree for providing free hosting, helping people worldwide and I haven’t faced any issue since very long time. Plus being a dev ourselves, we should understand that bugs arises and the fact that they try to fix them as quickly as possible, I don’t feel any need to raise any disputes.

2 Likes

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