May i ask is there any restriction for free host, it seem like the host cannot be access occasionally. Meanwhile, the FTP and file manager also cannot access:
Username (e.g. epiz_XXX) or Website URL
tnvod.ga
(please specify the website or account you are asking about)
Error Message
(please share the FULL error message you see)
Other Information
(other information and details relevant to your question)
There is no restriction that disables FTP and file manager access at some time of day. It could be a system issue, but it’s hard to say.
The thing is that of all the places where you can get error messages, the file manager is probably the worst given that it has the most unspecific error messages.
Do you get any error messages on your website when the site is inaccessible? And could you try getting some FTP logs from FileZilla too at those times?
Command: PASS **************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Status: Resolving address of ftp.epizy.com
Status: Connecting to 185.27.134.11:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER epiz_29248556
Response: 331 User epiz_29248556 OK. Password required
Command: PASS **************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of ftp.epizy.com
Status: Connecting to 185.27.134.11:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 456 of 6900 allowed.
Response: 220-Local time is now 08:18. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER epiz_29248556
Response: 331 User epiz_29248556 OK. Password required
Command: PASS **************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Was working fine earlier than suddenly the site wasn’t accessible. It was a Connection Timeout.
So I tried to open the file manager and it says:
Error! Could not read line from socket
Then I tried to access the FTP via filezilla and it says:
Error:Connection timed out after 20 seconds of inactivity
Error:Could not connect to server
I think there’s some issue with infinity free server unless it is due to some restrictions
My also same problem too long to respond and file manager could not read line from socket
since i am using Infinity free from 1 year i didnt get any problem like this. This is my first problem please fix this
In my case, the domain is ronb.xyz and username
epiz_28904050
My other site which are also hosted here are working fine. The issue is only in this one.
Yes, the issue is in file manager and ftp but also in the site itself, its not loading. As I mentioned above, it gives connection error. The control panel is accessible.
there is most definitely an issue with InfinityFree hosting service, very unreliable; but people in this forum will not understand this fact - they are happy to defend IF platform, and fail to raise a dispute with the service. This issue has affected most users/ domains on the platform fail to display, this is a common occurrence and I suggest moving to another provider.
But a very low percentage of people are affected each time. The issues are fixed quickly, and normal resumes. Note that most free hosts use the same platform and experience the same issues.
Can anyone else confirms if the issue has been fixed?
Yeah. The issue has been fixed and I can now access the file manager and the site is up.
I do appreciate infinityfree for providing free hosting, helping people worldwide and I haven’t faced any issue since very long time. Plus being a dev ourselves, we should understand that bugs arises and the fact that they try to fix them as quickly as possible, I don’t feel any need to raise any disputes.