(please specify the URL of the site on which you are experiencing the problem)
(please share the FULL error message you see, if applicable)
(I have forgotten which account I was using to host my site luxletstore.wuaze.com now I have to update but i don’t which gmail was that )
If you can still log into your account, you can see in the top right which email you used.
Otherwise, your best bet is to search through your different email accounts for an infinity free email
Yup but i cannot login thats the real problem
You can trigger a password reset my entering your URL on the forgot password page.
Alternatively, just search your inboxes for a previous email from InfinityFree
( https://luxletstore.wuaze.com )
( No errors )
( I am unable to access my InfinityFree account because I forgot the Gmail address linked to it. I have tried using the “forgot domain” option, but it only led me to an older account, not the one that contains my active site
I have already provided the link to my website for verification. Kindly help me recover access to the correct account )
Please don’t create multiple topics for your issue.
If the reset email is sent to an older inbox when you enter your domain name, you need to login to the client area with that email in order to access the hosting account the domain is linked to
You can request a password reset for a domain name and a password reset link will be sent to the email address on file. You will however not be able to see which email address that is. For privacy and security reasons, we cannot disclose the email address associated with a certain domain name.
Yeah I tried forgetting my domin but when I login with that same credentials which I was set in forgot system there isn’t my domin even I check the removed or suspend domin but my domin wasn’t there and on priority i always used to come infinityfree it’s can be possible to delete my domin,
If you can provide me, just my gmail address , two digits from starting to and I can recover it I have tried every way to get it but
Did you request a password reset using the domain name? If so, it’s not possible to accidentally login to the wrong account. Please carefully check which email address the message was sent to.
Of course, if you reset the password of a different account, you will not be able to find the account you are looking for.
We can only do that for custom domains, not free subdomains. The verification options are too limited because it’s not really your domain name in the first place.
