Forever payment loading

[User977]

I created an online store with a payment option - bank transfer. And when again I open the website from the domain, not preview, and click on pay bank transfer, it starts loading and loading for hours, and nothing happens, like I don’t get the invoice pop-up, it just continues loading forever. I want a fix immediately because I need this website to work soon.

I texted SitePro and they told me to text InfinityFree for this problem and they said that the problems is:
"
During the order submission in store, it tries sending the email, and it fails to do this and throws an error, because your current hosting plan does not support email sending. The solution would be to use SMTP details with the form.

Unfortunately, mail sending cannot be disabled in store module, since it is an obligatory part of store module.
We would recommend you to contact InfinityFree support - maybe they will be able to provide you with some workaround for this issue.

"

Waiting for a response!

website URL: https://cafiestta.ct.ws

[Jri-Creator]

Hello, and welcome to the InfinityFree Forum!

PHP mail() has been disabled on InfinityFree hosting, due to abuse. The only way to send email without upgrading to Premium Hosting is to set up SMTP.

Sending email from your website (PHP mail)

The most common way to send email from your website is by using the PHP mail() function. PHP mail() is an easy to use email system built into the PHP programming language. It’s the default setting for almost all applications. However, PHP mail is severely restricted on InfinityFree. To prevent spam and other abuse, most messages sent through PHP mail are rejected by the mail system. In practice, this means you cannot use PHP mail on InfinityFree to send your email. If you want to send email fr…

[User977]

But how to fix the loading problem, thats what I’m concerned about, not about some mails.

[Admin]

PHP mail is indeed blocked on our hosting.

To send email from your website, you will need to configure an external SMTP service.

Any SMTP service will do, even a free Gmail account can be sufficient to send email from your website, but specialized providers exist.

@User977

But how to fix the loading problem, thats what I’m concerned about, not about some mails.

Site.Pro answered that question already, they said it is because of the email sending issue. According to their instructions, fixing the email issue will fix the loading issue.

[dan3008]

The message you got from SitePro

@User977

During the order submission in store, it tries sending the email, and it fails to do this and throws an error, because your current hosting plan does not support email sending.

Sounds like the email issue may be causing it to error which is causing it to get stuck “loading”

If I had to guess, They are problaby generating the email and invoice at the same time. So when the mail() function is blocked, it can’t finish loading.

[User977]

So I enabled SMTP using smtp.gmail.com and 587 TLS then my username and password. The SitePro says I need to enable less secure apps and Google says this: Control access to less secure apps - Google Workspace Admin Help

Anyways after this, the loading problems fixed but I still don’t know what’s this all stuff with this emails now what will happen when enabled, my Gmail will be used to send emails to whom, and what emails exactly.

[dan3008]

To use SMTP with gmail, you’ll need to set up an app password.

[User977]

I’ve set up an app password now what

[dan3008]

Follow the instructions on the sitepro to set up SMTP, and use the app password

[Admin]

@User977

Anyways after this, the loading problems fixed but I still don’t know what’s this all stuff with this emails now what will happen when enabled, my Gmail will be used to send emails to whom, and what emails exactly.

I would guess that bank transfer instructions will be emailed to your customers. But I have never used Site.Pro’s e-commerce features, so I can’t tell you for certain.

If you configured it with your personal account, you may want to create a separate Gmail account for your website.