File manager timing out and FTP server not responding

Hosting Support
1

epiz_27994977

(please specify the website or account you are asking about)

File manager and FTP timing out

This site can’t be reached

filemanager.ai took too long to respond.

Other Information

Just wondering if there is an outage - my file manager and FTP connection are timing out. Sometimes I can get to the login screen but then get an authentication time out. If it’s a site issue then I’ll just wait it out, but I recently uninstalled Wordpress and wanted to make sure I didn’t do something that screwed up my hosting account.

2

Hi and welcome to the forum

You’re right - Probably just (temporary) high server load.
Thanks for the information !

I will forward upstream just in case

3

And it’s back up! Thanks for the quick reply! :slight_smile:

4

Yes, as far as I have seen it was stuck at auth
and after successful auth it should do a printout of the contents,
but that step could not be accomplished.
I hope it doesn’t happen again overnight.