File manager failure



Error Message

File manager reports can not connect to socket

Other Information

I am unable to use the file manager and my website is very slow at responding.

Can you try with FileZilla? Sometimes the online filemanager throws out that error.


I just saw the error too. But I could immediately try again and it worked. Maybe it was just a random hiccup?


Fillazilla does work but keeps disconnecting from server.

Yes, that is expected. We have one ftp server for all free accounts, which means a LOT of traffic, so to prevent the server from being unusably slow, we disconnect after 20 seconds of inactivity; though, you can still reconnect by doing a directory refresh or uploading/downloading a file.


Ok, I will see what happens later when the traffic is lower thanks for the help though. :slight_smile:

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