File Manager and softaculous apps installer

When i was trying login file manager I get an error “FTP authentication failed”.
And i click on “Softaculous apps installer” and this message comes to me “Something went wrong, please allow 20 minutes then retry”.
my domain is

There is currently an issue with the FTP.
Please refer to this latest announcement:

A few days ago there was actually a problem with Softaculous but it should have already been fixed now, either there is another issue with Softaculous (probably just a temporary issue) or it’s a problem with your end (which I think is unlikely).

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