File is not Working

[Yoonzino]

I got 403 forbidden error and file is not working even though the files are in the correct directory and the file permission is correct. I try to reupload it and it still the same. What happened here? Do you experience this too?

[Frank419]

Redirected to InfinityFree 403 Forbidden page

While working on your website, you may be redirected to the InfinityFree 403 error page. This article explains why this can happen, and what you can do to solve it. The website directory is missing (or is in the wrong location) Before checking your website, you should double check the directory on your account that your domain name is linked to. By default, when you create a website with a certain domain name, that domain name will be linked to the folder named htdocs. Any additional domains …

[Yoonzino]

Yes, that’s what I did. All functions and files in my system are functioning except a specific file that I experience. For example: Folder1/User/chat.php when I try to access that it will return 403 forbidden even though that file is located in that folder. However, when I try to transfer the code contain in the chat.php to other file (about.php for example) It will work Folder1/User/about.php

[KangJL]

@Yoonzino

For example: Folder1/User/chat.php

Did you read…

@Redirected to InfinityFree 403 Forbidden page

The URL contains a blocked file or folder name

The “chat” keyword

Live chat scripts are not allowed on InfinityFree hosting. Chat scripts work by constantly refreshing the page in the background. These background refreshes generates excessive server load, which is why we cannot host them. You are free to use live chat on your website though, but you will have to use an externally hosted chat system to handle the messages.

To enforce this, the chat keyword is blocked on our servers. If you try to access any URL with chat in it, you’ll get a 403 Forbidden page. For example, http://example.com/chat.php, http://example.com/livechat/index.php will all result in a 403 error.

To fix this, you can rename the file or folder to anything else (like talk, message, conversation or whatever else you want).

Please do note that live chat scripts are banned completely, and being able to work around this block doesn’t mean it’s OK to host a live chat script with us.

[Yoonzino]

I see. It is because of “chat” keyword. Thank you!