Error when trying to renew my Let's Encrypt SSL cert

Hosting Support
1

website;
https://www.scottmackayart.co.uk

error;
"SSL certificate error: The provider encountered an error verifying the DNS settings of your domain name. Please double check your nameserver settings and try again later.

Error detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.scottmackayart.co.uk - check that a DNS record exists for this domain"

my existing Let’s Encrypt SSL cert for my website expired, so I went through the procedure of requesting a new one, CNAME etc etc. Then left it to propagate and the next day requested a new cert. I then got the error above :-(.
I checked on my DNS Records page and can see that the CNAME acme_challenge file is there.

Tried twice now and it fails at the same stage - with the above error when requesting a cert.

Please advise, thanks

2

All I can really tell you is to do what the error message says:

It sounds like you already checked your DNS settings. So then all you can do is try again later.

I just tried to request another SSL certificate for you. And this order was able to complete successfully without any issues.

5 Likes
3

Okay, that is weird that it failed twice for me! Thanks for managing to create a new one - I’ve just installed it … will take a while for it to propagate I’m guessing (my site is still saying it’s not secure/safe etc)
Will confirm back later, thanks again