Error in infinityfree

[MaliDevelopment]

When uploading a file from the file manager I get an error. “Your FTP account’s quota has been exceeded or the file upload has been blocked by security” I have enough quota. What is the solution?

[JxstErg1]

Hi and welcome to the forum! Can you try using an FTP client, like FileZilla, instead?

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

[MaliDevelopment]

I can’t connect with ftp either, it gives an error.

error: Status: Resolving address for ftpupload.net
Status: Establishing connection to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 314 of 6900 allowed.
Response: 220-Local time is now 16:43. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Error: Connection was disconnected because the operation could not be completed within 20 seconds
Error: Unable to connect to server
Status: Retrying…
Status: Resolving address for ftpupload.net
Status: Establishing connection to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 308 of 6900 allowed.
Response: 220-Local time is now 16:43. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS

[dan3008]

have you opened the control panel at least once? that activates ftp on your account.

And are you using your FTP password for it? because your FTP password is different from your account password. You can find it in your client area

[MaliDevelopment]

I have been using it for 1 week. When I check the setting to use only FTP

[Admin]

@MaliDevelopment

“Your FTP account’s quota has been exceeded or the file upload has been blocked by security”

That’s an error that’s quite commonly seen, but it’s still not fully clear why. It’s generally not caused by your account having reached the limits. As for what is causing it and how to fix it, we’re not quite sure.

@MaliDevelopment

Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Error: Connection was disconnected because the operation could not be completed within 20 seconds
Error: Unable to connect to server
Status: Retrying…

This suggests that your FTP client is trying to setup a secure connection, but this fails. This is usually the result of a firewall of some kind messing with the connection and breaking it. Something this can be fixed by adjusting settings in your virus scanner or router. But you can also try to bypass it with a VPN.