Error getting frequently only on Infinityfree server

[Z_Chat]

### Website URL
https://zchat.42web.io/

### Error Message
403 Forbidden
Server or website configuration is blocking you from viewing this page

### Other Information
I’m encountering a 403 error only when my website is hosted on InfinityFree. It works perfectly on other platforms like 000webhost. I really prefer InfinityFree’s service, so I’d like to resolve this issue.

For reference, you can see my website on 000webhost, where the error doesn’t occur: https://zchating.000webhostapp.com/. It’s important to note that I’ve used the exact same code on both websites of both the hosting servers.

[JxstErg1]

Hi and welcome to the forum!

@Admin

The URL contains a blocked file or folder name

The “chat” keyword

Live chat scripts are not allowed on InfinityFree hosting. Chat scripts work by constantly refreshing the page in the background. These background refreshes generates excessive server load, which is why we cannot host them. You are free to use live chat on your website though, but you will have to use an externally hosted chat system to handle the messages.

To enforce this, the chat keyword is blocked on our servers. If you try to access any URL with chat in it, you’ll get a 403 Forbidden page. For example, http://example.com/chat.php, http://example.com/livechat/index.php will all result in a 403 error.

To fix this, you can rename the file or folder to anything else (like talk, message, conversation or whatever else you want).

Please do note that live chat scripts are banned completely, and being able to work around this block doesn’t mean it’s OK to host a live chat script with us.