Error establishing a database connection

Hosting Support
1

Website URL: http://medkidsstaging.infinityfreeapp.com

(please specify the URL of the site on which you are experiencing the problem)

Error Message

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or that contact with the database server at sql101.byetcluster.com could not be established. This could mean your host’s database server is down.

  • Are you sure you have the correct username and password?
  • Are you sure you have typed the correct hostname?
  • Are you sure the database server is running?

If you are unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress support forums.

Other Information

(other information and details relevant to your question)

2

Hi and welcome to the forum! Yesterday there was some maintenance on the database servers; here’s how I solved my issue in particular in case some hosting accounts are still having the database problem:

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3

Thank you

I cant event access PHPMYADMIN, When i checn MYSQLDATABASE it says 0 of 400 used which mean no database there. spectaculous can even see the database in the WPconfigiration file.

The password you suggest i change, is it password to https://dash.infinityfree.com/

? or cpanel pass?

4

It’s the hosting account password, which I suggest you to change from the Client Area by logging into it, going on the hosting account you’re experiencing the problem, clicking on “Account Change” and then “Update Password” if you agree to generate it randomly (or fill in the “New Password” field with the new password you want to apply on the hosting account before clicking that button) instead of changing it through the Control Panel directly, as the latter can ruin the sync between Client Area and Control Panel.

3 Likes