Error establishing a database connection

[Dancan]

my website has been giving me this error message for a while, how can i solve it?

[wackyblackie]

What database server are you on?

[Dancan]

freenom

[Dancan]

@wackyblackie
i am using a name from freenom

[wackyblackie]

No, I asked which database server you are on, not the registrar. The database server address looks someting like sqlXXX.epizy.com, with XXX replaced by 3 numbers. This can be found in the Client Area.

[Dancan]

• ns1.epizy.com
• ns2.epizy.com
  this are the servers am using

[wackyblackie]

Still not what I’m looking for… Please follow EXACTLY what I said above. SQLxxx.epizy.com

Error establishing a database connection

No, I asked which database server you are on, not the registrar. The database server address looks someting like sqlXXX.epizy.com, with XXX replaced by 3 numbers. This can be found in the Client Area.

[Dancan]

sql103.epizy.com
i now think this is what you are referring to

[wackyblackie]

Follow this:

The MySQL Connection could not be established

The issues with SQL102 have been solved now as best as possible. The missing databases have been restored and sites using this database server should work again! The issue was caused by a system issue causing some data to be sent to the wrong server. Most of this has been corrected now, but there may be a small number of users for which the data is still located on the wrong server. If you had a database and it disappeared, please send a ticket to iFastNet at https://support.ifastnet.com so th…

[Dancan]

what about SQL 103, like mine?

[wackyblackie]

Do as I said, because I believe it applies to you too. SQL 102 and 103 had this issue.

[Dancan]

What should i fill on brief ticket subject and the message part?