Error establishing a database connection

my website has been giving me this error message for a while, how can i solve it?

What database server are you on?


i am using a name from freenom

No, I asked which database server you are on, not the registrar. The database server address looks someting like, with XXX replaced by 3 numbers. This can be found in the Client Area.

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Still not what I’m looking for… Please follow EXACTLY what I said above.

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i now think this is what you are referring to

Follow this:


what about SQL 103, like mine?

Do as I said, because I believe it applies to you too. SQL 102 and 103 had this issue.

What should i fill on brief ticket subject and the message part?

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