site: herreraalas.com Error Message Error code: SSL_ERROR_INTERNAL_ERROR_ALERT I have a couple of days with the following error on all web browsers and different devices, also I have refresh the SSL installed certs on the website but the issue still persists. Error code: SSL_ERROR_INTERNAL_ERROR_A…

Did you do this? [image] How to install an SSL certificate HTTPS and SSL In order to get a padlock in the address bar in your website, you need to install an SSL certificate on your website. This article describes how to do that. If you would rather watch a v…

Hi KangJL Thanks for your reply. I followed the provided instructions to install the ssl cert on the cpane with the same resultsl. Please note that this site was working with the previous ssl certificate until a few days ago (also with the same dns settings). Do you have additional recommendatio…

[image] harry2022: Please note that this site was working with the previous ssl certificate until a few days ago (also with the same dns settings). Do you have additional recommendations to fix this issue? I wonder if this server is also affected by the outage. By having both our nameservers…

Hi Admin Thanks for the update. I tried removing the other NS servers for my domain and waited 30 min and tested again. Unfortunately, the same thing happened, I’m still getting SSL error. I had to restore my original DNS settings, since I have other services running. Do you have any other recomm…

[image] harry2022: I had to restore my original DNS settings, since I have other services running Are you talking about the nameservers? Because you can’t do that. Pick one set of nameservers, either ours, or name.com ’s, don’t mix them together, that is going to cause you problems.

Hi Greenreader9 Thanks for the update. FYI, I’ve been running this setup since 2019 and it’s proven to work without problems up until beginning of that this start to happen. Anyways, the site is working which is what matters now. Thank you all for your feedback to get my issue resolved. I hope you…

[image] harry2022: FYI, I’ve been running this setup since 2019 and it’s proven to work [Screenshot 2022-11-06 091517] It works because all the nameservers you use point to the right IP, and it’s also good that these others have a small TTL, so they are quickly updated if there are any cha…

TL;DR: Removing the Name.com nameservers will still fix the issue. Mixing different sets of nameservers is almost always a bad idea and this is no exception. Just because it wasn’t broken before doesn’t mean it’s a good setup. Hmm, I’m checking your domain and something very strange is going on. I…

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

Hosting Support

KangJL November 5, 2022, 4:13am 2

Did you do this?

Take note you may have mixed nameservers