Error 530 ftp

My website URL is:

What I’m seeing is:

530 Login authentication failed

I’m using this software:


Hello there,

What credentials where you using?
Make sure you are using the credentials provided in the vPanel or in the InfinityFree dashboard (the credentials you used in logging in on the dashboard is different from the one in the vPanel or in the dashboard).

It should look like this:
ftp hostname:
ftp username: epiz_12345678
ftp password: the password generated by the server
ftp port: 21

Also check this KB article first which I just found out:

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