Since this morning, it appears that an issue at our domain registrar has caused the domain epizy.com tobe unavailable.
Subdomains of epizy.com are unreachable
If you do need your website to be reachable urgently, you can of course create an additional subdomain for your hosting using another domain name. You can do so through the Subdomains section in your control panel.
To fix this, you can change the nameservers at your domain registrar from ns1.epizy.com and ns2.epizy.com to ns1.byet.org and ns2.byet.org. These addresses point to the same nameservers and will respond with the right DNS settings.
If your domain name is using our mail service, it’s probably configured to use
mx.epizy.com as the MX record. Since this record is currently unreachable, you can use
If your website is using a database hostname like
sqlXXX.epizy.com, this domain name may not work anymore either. You can work around this by changing your website’s database configuration to use
If you’re using third party nameservers like Cloudflare, you may have configured those nameservers to point to the main domain name of your hosting account. Since the main domain usually includes epizy.com, this may affect the status of your domain name as well.
To fix this, you can remove the CNAME records with your main domain, and replace them with A records pointing to your website IP address. To figure out your website IP address, you can use this tool. Simply replace the domain name in the top left box with your account’s main domain (yes, the broken one) and click Dig. The IP address just below there, which looks like 185.27.134.XXX, is the IP address of your hosting account.
It appears that the domain name disappeared on our registrar NameSilo’s end, as it seems like the domain does not exist at all anymore in their platform.
We’re currently trying to get in touch with our domain registrar NameSilo to get this issue resolved.