email problem

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.

hi and welcome to the forum
https://infinityfree.net/support/common-mysql-errors/
https://infinityfree.net/support/connecting-to-mysql-from-elsewhere/

you mentioned the email
can you give more details?
what thrown out that error? app name, etc.

@OxyDac said:
you mentioned the email
can you give more details?
what thrown out that error? app name, etc.

simply opening the login page of roundcube mail from our cpanel link shows this error on the pageā€¦ It is happening from last 7-10 hours. And it is happening to everyone, i live in india and i have 1 active infinityfree account and one of my friend also has 1 active infinity free acount and we both are facing the same issue.

namaste - thank you for the news :wink:
sysadmins probably know about it and work on it

iFastNet is already working on fixing this. Although the server seems to be down entirely now as far as I can tell.