Hello,
I have recently reactivated my InfinityFree hosting account. However, when I re-added the Addon Domain, it created a new folder in the website files manager. It looks like this:
When I try to access the main website URL it only shows the directory listing page and nothing more.
The subdomains also don’t exist.
I would reset the whole thing if there would be any option to do so. Any ideas how to fix it?
My website URL; anonymous-systems.xyz
My account username:; epiz_31240381
delete the domain from your account
Delete the hosting account
Create a new hosting account
Add the domain to your new account
Add the files to the new account
Whenever you add a new domain to your account, a new folder is added for it. However, if you delete a domain, the folder is not deleted due to a permissions issue.
Please let me know if you have any questions!
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I did and now when you try accessing the website it shows the account suspended thing.
Check for what though? I have deactivated the broken account and created a new one. Still, whenever you try to access the website it will just redirect you to the iFastnet.com website (default redirect for deactivated accounts).
Have you added the domain to the new account and uploaded the files? You may want to clear your cache , or follow the article below.
If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see:
An advertisements page, with ?z being added to the URL.
An error saying “This site can’t be reached”.
This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now.
When will I be able to …
2 Likes
Yep. I’ve uploaded the files again. Now, after a few minutes, instead of redirecting me it just displays a 404 page for no reason:
I have tried to open the website in several browsers and Incognito tabs to the cache wouldn’t be a problem.
Any idea why this 404 page shows up right on the main page? It shows on every page of the website I try to access.
Its working just fine for me! Please clear your cache .
3 Likes
system
Closed
March 17, 2022, 5:44pm
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