I’m very sorry to hear this. I’m sure that whatever the issue is, we can resolve it easily. But you do need to give us the chance to do that, and we can’t do that if you remove all the evidence before giving us a chance to have a look.
As for the alternatives you have considered:
- Hostinger is a paid service, not a free service, so that’s not a fair comparison.
- Aeonfree is basically a knock-off of our service. If you can make it work with them, you can also make it work with us.
If that was your goal, then you’ve been looking in the wrong place to begin with.
We provide a website hosting service. So does Aeonfree. We do not provide domain registration services. If you want to keep your domain, you will need to keep it with a domain registration service, and I can pretty much guarantee that you will need to pay someone for that. Domain name registrations are basically never free. You can read much more about that in this discussion: There is no such thing as a fully free domain?