Domain thivixlabs.com not working after 24+ hours

Hosting Support
1

Hi,

My domain thivixlabs.com is not loading after 24+ hours.

Account: if0_41593148
Domain: thivixlabs.com
IP: 185.27.134.24
Created: 2026-04-14

DNS is fully propagated globally (checked on dnschecker.org).
Error: “The requested domain is not yet added to an active hosting account”

Please help to activate the domain.

Thank you.

2

I checked the issue and your account is fully active, but the DNS records in Cloudflare are not correct. That’s our mistake, the IP address of your account is not 185.27.134.24, but 185.27.134.59. This was listed incorrectly in the client area.

The IP address has been updated in your account status and the bug that caused this IP to be listed has been fixed.

Please update the IP address in your Cloudflare DNS configuration to make your website work.

7 Likes
3

working…! thank you