mi dominio sale suspendido dice que exedi el limite de base de datos lo cuan no creo posible pero pague el upgrade que me dicen y aun no puedo activar mi dominio
Translated
My domain is suspended, it says I exceeded the database limit, which I don’t think is possible, but I paid the upgrade they told me to and I still cannot activate my domain
Welcome to the forum.
I’ve translated your post into English, please translate future posts
With regards to the issues your facing if you’ve upgraded to premium you’ll need to reach out to IFastNet who provide the premium plans for support
Thank you very much. Yes, but to migrate the domain to iFastNet, I would need access to my domain’s files and database; however, the option isn’t available to me. That means I have to wait 24 hours, which is detrimental for me. If there were any way to resolve this as quickly as possible, it would be a huge help.
iFastNet themselves don’t need to wait 24 hours because they have access to the files and can do the migration for you.
You just need to submit a support ticket to them telling them that you would like a free migration.
Okay, but it won’t let me, as my domain is showing as blocked due to exceeding database usage limits.
You need to stop bothering with the InfinityFree client area and head over to support[dot]ifastnet[dot]com and ask for support there
