Hello everybody, I´m new here, and I´m stuck… I really need your help please. I made some tests with one of my domains, and I did not know that I have to remove the domain before deleting the hosting account, now I´m unable to use my domain even when I changed the name servers of it. Any recommendat…

Welcome to the forum. I moved your post to a new thread so that is doesn’t get muddled with the replies on the other thread. Looking at things, it doesn’t look like your domain has been added to your account. Please make sure you’ve followed the instructions here: [image] H…

Thank you so much dan3008, I had my domain so-tecno.com added to this hosting account [image] And I assumed that by deleting the account my domain will be free again to be used in another project, however after following the directions on the thread about suspended domains and how to release them…

Fully deleted accounts should make the domain available to use again, but you must actively make use of it. Have you added the domain to another hosting account yet?

Yes, I added it to a Cloudflare account, to redirect it to a local server I have at home, however is not working.

Make sure that your DNS records on Cloudflare is correct and is no longer pointing to the hosting. Why Your Domain Redirects to suspended-domain.net

Already done that I confirmed my name servers are those of Cloudflare :face_without_mouth:

Hello there, how can I raise a support ticket?

You already have your own topic. Don’t hijack others, please. You may only raise a support ticket if you actually have a suspended account. If your domain is redirecting to the suspended page for any other reason you cannot raise a support ticket. I understand that how this feels like some kind of…

Your domain will point to the server, hosting provider or IP address you point it to. If your domain is really pointing to your home IP address, then it’s impossible for us to affect the content shown on your domain in any way. Seeing how your domain is still redirecting to our suspension page, the…

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Domain suspended

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